WHAT WE DO
At Barnbow Tech we provide IT services, along with IT consultancy and advice, to businesses great and small, private or public, near or far.
The range of services and technologies we offer speak for themselves, and we create an individual service for each of our customers, tailored to your requirements.
Our values and years of experience in this industry emphasise how things should, or more importantly should not, be done.
Please contact us for more information and to check availability.
WHAT WE VALUE
Our aim is to be of value to customers and provide the best quality at all times. If you engage with Barnbow Tech you will be assured to receive a service that is thorough, detailed and completed to a high standard, with consistent communication throughout your journey to an improved IT infrastructure.
Customer Service
We take pride in making customers and their staff happy, with constant communication in place.
Quality of Service
We expect high standards, and so should our customers, so that’s what we deliver.
Attention to detail
No stone is left unturned in our service to customers, and we take the time to get things right.
Service Improvement
Nothing is perfect, but it can always be improved upon. And change can be a good thing.
WHAT WE OFFER
IT Consultancy
Advice and guidance for your IT services
IT Management
Leadership and mentoring of IT staff
Technical Pre-Sales
Scoping and estimates for new projects
Solutions Architecture / Design
Planning and design for your IT solutions
IT Health Checks / Upgrades
Assess, report and remediate your IT issues
Technical Delivery
End to end deployment of IT products and services
IT Security Advisory
Advice to protect your business from cyber attacks
IT Support
Hands-on IT help and support for your issues
IT Infrastructure Installation
Install, build and setup of IT and Office equipment
Vulnerability/Patch Management
Assessment and remediation of exploits in your IT
Managed Service Onboarding
Service transitions into your IT Service Desk team
Technical Documentation
Knowledge creation for your ongoing IT support
Risk Assessments
Identification and report of risks to your services
Change Management
Preparation and standardisation of technical RFCs
Problem Management
Identification and mitigation of recurring issues
Service Improvements (CSIP)
Planning to improve your IT services and availability
Capacity Planning
Identify and report on your IT’s ability for growth
Business Continuity / DR
Backup and Disaster Recovery advice / deployment
Monitoring and Management
Deploy and configure your IT monitoring solutions
New Technology / POCs
Proof of concepts and testing of the latest tech
WHAT WE DELIVER
End User Computing
End user device management and monitoring (DEX, RMM, MDM) with Office and applications via tech from ControlUp, Datto and Microsoft (Intune)
Desktop Computing and VDI
Windows desktops, both physical (PC, Laptop or Surface) and virtual (via Citrix or AVD), plus Thin Client devices with a Dell Wyse focus)
Cloud Services
“As a Service” Public Cloud (M365, Azure, Citrix Cloud) and Web/CDN Private/Hybrid Cloud deployments hosted in co-located or dedicated data centres, along with their ongoing monitoring
Networking and Connectivity
Cisco, Dell, HPE, Brocade and Ruijie Reyee network switching and routing (LAN, WAN, Internet), plus load balancing and remote access (Citrix NetScaler, Cisco/Fortinet/Sophos VPN)
Wireless Networks
Wi-Fi networking and connectivity, focussing on Ruijie Reyee, Ubiquiti UniFi and Cisco Access Points and WLAN Controllers
Data Storage and Backup
Backup (BaaS) and DR solutions on/offsite via tape/replication (Veeam, Veritas, Druva, Datto) on Dell, HPE and QNAP SAN / NAS hardware
Servers and Virtualisation
Windows, Linux and Solaris servers running AD/Web/DB/Application services, both physical, virtual or hyper-converged (Hyper-V, VMware, Citrix, Nutanix) with Dell and HPE hardware specialism
Firewall Services
Next-gen firewalling (Cisco, Check Point, Windows, SonicWall, Sophos XG, FortiGate) with intrusion/web/virus/app protection features
Security
Vulnerability scanning (Nessus, Rapid7), patching (RMM, WSUS), E-mail Anti-Spam, Antivirus (McAfee, Sophos, Defender), DoS mitigation and general IT network access protection